Tell us your views

We are committed to providing high quality services and will do everything possible to make sure that your experience of using our services is positive and helpful. We are constantly developing the services we provide and would welcome any feedback you may wish to provide us with.

Feedback

If you would like to give us feedback on our services then please do one of the following:

  • Comment - speak directly to a member of staff where you are receiving your service
  • Concern - speak to a member of staff or alternatively contact our Patient Advice and Liaison Service (PALS) on 0800 195 4462
  • Complaint - request to speak with a team or clinical services manager or contact the Trust’s complaints team on 0800 195 4462
  • Compliment - speak directly to a member of staff where you are receiving your service

Contact

If you want to speak to the PALS officer or Complaints Manager please ring 0800 195 4462 or write to the following address:

PALS, Complaints and Incidents Team
Cheshire and Wirral Partnership NHS Foundation Trust
Redesmere
Countess of Chester Health Park
Liverpool Road
Chester
CH2 1BQ

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