Tell us your views

We are committed to providing high quality services and will do everything possible to make sure that your experience of using our services is positive and helpful. We are constantly developing the services we provide and would welcome any feedback you may wish to provide us with.

Feedback

To provide feedback on any of our services then please contact the Patient Advice Liaison Service (PALS) on 0800 195 4462, Email CWP.Pals@nhs.net or write to us on;

PALS - FREEPOST RRBA UEGB AZJA
Cheshire and Wirral Partnership NHS Foundation Trust Redesmere
Countess of Chester Health Park
Liverpool Road
Chester
CH2 1BQ

Complaint 

If you wish to make a formal complaint regarding a CWP service please contact the complaints team on 01244 393163 or 01244 393145 or email CWP.complaints@nhs.net

Complaints and Incidents Team- FREEPOST RRBA UEGB AZJA
Cheshire and Wirral Partnership NHS Foundation Trust Redesmere
Countess of Chester Health Park
Liverpool Road
Chester
CH2 1BQ

Both offices are open Monday - Friday 9-5. If no one is able to answer your call you can leave a short 2 minute message including your name, contact number and a brief description of your call and both teams will aim to respond to you within 24-48 working hours.

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