CWP achieves TOP results from CQC in national patient survey

by CWP News - 21 October 2015

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) has achieved top results from the Care Quality Commission following a survey of mental health community services.

The report out today, which is based on the views of local people, shows CWP achieving the highest Trust score in five of the ten areas covered in the survey. The Trust also achieved the highest number of questions with a ‘better than expected’ score, with a total of 13 - more than any of the other 55 Trusts who took part in the survey.

In addition, the Trust’s score in the ‘overall experience’ of services category was the top in the country, with almost a quarter of people rating CWP 10 out of 10.

CWP chief executive, Sheena Cumiskey comments: “These results are a great reflection on the quality of care delivered by our community mental health services and show the commitment and fantastic work that our staff do every day.

“These results are particularly pleasing because they are based on what people who use our services think about our care. The Trust has improved year on year, however we do not stand still. We are continually seeking ways to improve our services and we will take all the feedback on board to provide an even better quality of service going forward.”

The five service areas are: organising patient care, planning patient care, changes in who people see, treatments and overall care.

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