GR5 Claims handling policy clinical negligence, liabilities to third parties and property expenses scheme claims


Category
Governance and risk management
Code
GR5
Issue No
Issue 5

Target Audience

All CWP staff and agency staff

Purpose

This document details CWP’s approach to the management of claims and provides guidance to staff

Origin

Lead executive
Director of Nursing, Therapies and Patient Partnership

Author and contact number
PALS, Complaints and Claims Manager
01244 385176


Policy dates & history

Implementation Date

16 October 2012

Review Date

31 October 2016

Approval Meeting

Quality Committee (QC)

Ratification

Document Quality Group (DQG)

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GR5 Claims handling policy Issue 5.pdf

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