National Helplines

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Sign Health

The deaf health charity

Tel: 020 3947 2600  or SMS: 07966 976 749 is a free, safe, confidential and non-stigmatised way for young people to receive counselling, advice and support on-line

Mobile: 07930 532638 Telephone: 0845 330 7090


Age UK

Older people’s charity providing information and advice and supporting research.

Phone: 0800 678 1602. 8am-7pm, 365 days a year


Alzheimer's Society

Provides information on dementia, including factsheets and helplines.

Phone: 0300 222 1122 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)




An interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic:


Photosymbols have developed coronavirus posters:


Purple All Stars produced a video on handwashing:


The Learning Disability Professional Senate have developed two resources for people with learning disabilities and their families:


National Autistic Society has guidance and a helpline for parents, young people and staff:


Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.

Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)




Provides support for people adults and young people with eating disorders.

Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)



Bipolar UK

A charity helping people living with manic depression or bipolar disorder.


During the lockdown, we will continue to operate a call back and email service for people to get advice and guidance and to just have a chat to relieve some of the loneliness of self-isolation. To arrange a call back please email us:



Telephone: 0800 1111

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small. 



CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

Phone: 0800 58 58 58 (daily, 5pm to midnight)



Combat Stress

For veterans.

24 Hour helpline: 0800 138 1619



Child Bereavement UK

Helpline offering bereavement support and information.

Telephone: 0800 02 888 40, Monday-Friday, 9am-5pm


Live chat:, Monday-Friday, 9am-5pm


NHS Bereavement Helpline

NHS Bereavement Helpline is staffed by trained nurses who are highly skilled and experienced in working with bereaved families.

Telephone: 0800 2600 400, 8am to 8pm daily


Cruse Bereavement Care

Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm)



Hub of Hope

National mental health database which brings together organisations and charities, large and small, from across the country who offer mental health advice and support, together in one place.

Visit the Hub of Hope


LGBT Foundation

Our helpline remains open on 0345 3 30 30 30, Monday to Friday between 10am and 6pm. We are also looking into options to extend our helpline hours during this time.



Charity working with people with a learning disability, their families and carers.

Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)



Men's Health Forum

24/7 stress support for men by text, chat and email.




Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)



MindLine Trans+

A confidential, emotional, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary.

Mondays and Fridays: 8pm to midnight. 0300 330 5468 | Visit the MindLine Trans+ webpage.


Mood Swings
Aimed at anyone affected by a mood disorder, including friends, families and carers.  Their helpline is open 10am to 4pm Monday to Friday.

Telephone: 0161 832 37 36



If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.


No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge



OCD Action

Support for people with OCD. Includes information on treatment and online resources.

Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge




A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.

Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)



PANDAS Foundation

FREE helpline 0808 1961 776. Available on all landlines. Monday – Sunday 9am- 8pm. Manned by a team of trained volunteers who will be happy to chat to you and direct you to the right support.

PANDAS Email Support: available 365 days a year. We’ll respond within 72 hours. Please get in touch if you’d like any more information regarding perinatal mental illness or are looking for support for yourself or your partner, friend or colleague.



Young suicide prevention society.

Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)



Rape Crisis

Live chat helpline – online chat:



Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)




Confidential support for people experiencing feelings of distress or despair.

Phone: 116 123 (free 24-hour helpline)




Domestic abuse and Covid-19. Has an online chat service



Covid-19 safety tips for survivors. Safety tips for women and children survivors during the Covid crisis



Respect phoneline & online contacts. Help for perpetrators of domestic violence, as well as victims. Scroll to bottom of page for the Web Chat facility (Web chat available Wednesday-Friday 10-11am and 3-4pm).

Telephone: 0808 802 4040 Monday-Friday 9am-5pm



National LGBT+ domestic abuse helpline. Monday/Tuesday/Friday 10am-5pm, Wednesday/Thursday 10am-8pm

Telephone: 0800 999 5428



The Bright Sky app by Hestia

Bright Sky is a free to download mobile app, launched by Hestia in partnership with the Vodafone Foundation, providing support and information to anyone that is in an abusive relationship or those concerned about someone they know.



Corona Virus and keeping children safe from abuse. Advice on keeping children safe, especially during a period of school closures


Family Lives

Advice on all aspects of parenting, including dealing with bullying.

Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)


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