GR5 Claims handling policy clinical negligence, liabilities to third parties and property expenses scheme claims
Category
Governance and risk management
Code
GR5
Issue No
Issue 5
Target Audience
All CWP staff and agency staff
Purpose
This document details CWP’s approach to the management of claims and provides guidance to staff
Origin
Lead executive
Director of Nursing, Therapies and Patient Partnership
Author and contact number
PALS, Complaints and Claims Manager
01244 385176
Policy dates & history
Implementation Date
16 October 2012
Approval Meeting
Quality Committee (QC)
Ratification
Document Quality Group (DQG)