Help in a crisis

If your mental or emotional state quickly gets worse or deteriorates, this can be called a ‘mental health crisis’. In this situation, it may be important to get help quickly.

If you feel your needs constitute an emergency (significant and immediate risk to life and/or limb) and you are not able to access any support from the above then please go to your nearest Accident and Emergency (A&E) Department. A mental health practitioner will be able to assess you and give you appropriate help.

If you are concerned about an immediate risk of self-harm or your physical health is at a significant risk because of overdose or injury, it may be necessary to call 999 for an ambulance.

Getting help

Go to GP out of hours

  • I currently receive mental health services

    Your community mental health team can help during the day 9am – 5pm, Monday to Friday. Ask for your care co-ordinator or the person on duty, as indicated in your care plan.

    Out of hours mental health support:

    East Cheshire: 01625 505666 (Lime Walk House)
    West Cheshire: 01244 397537 
    Wirral: 0151 482 7639

    You may still call your GP Out of Hours telephone number if you are unable to speak with anyone immediately - or alternatively, if you feel your needs constitute an emergency (significant and immediate risk to life and/or limb), attend your nearest Accident & Emergency Department.

    If you have a Care Plan, it will have a list of names and numbers to contact in an emergency. 

  • I don't currently receive mental health services

    Contact your GP or GP on call (if out of hours):

    • Wirral: 0151 678 8496 (Wirral Community Trust GP out of hours service)
      6.30pm – 8am Mon – Fri and 24/7 Saturday, Sunday and bank holidays
    • East Cheshire: 01270 273666 (Out of hours)
      6.30pm – 8am Mon – Fri and 24/7 Saturday, Sunday and bank holidays
    • West Cheshire: 01244 385300 (Out of hours)
      6.30pm – 8am Mon – Fri and 24/7 Saturday, Sunday and bank holiday

     

    More information about my GP out of hours

    If you need someone to talk to:

    If you want to call someone about how you feel, there are also other options available:

    • Telephone: 111 (when it's less urgent than calling 999)

    Information on the 111 service can be obtained by clicking here.

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