Triangle of Care

Triangle of Care

The ‘Triangle of Care’ is a working collaboration, or “therapeutic alliance” between the service user, professional and carer that promotes safety, supports recovery and sustains well-being.

The Triangle of Care was initially developed to improve mental health acute services by adopting six principles. It is widely accepted that these key principles can be applied to all service areas:-

  • Carers and the essential role they play should be identified at first contact with services or as soon as possible thereafter.

  • Staff should be aware of carers and trained to engage with carers more effectively.
  • Policies and protocols should be in place to ensure confidentiality and improve information sharing with carers.
  • Defined roles (Carer link workers), responsible for carers should be in place.
  • Carers should be “introduced” to the service and provided with a range of information.
  • ​A range of carer support services should be available to offer or signpost carers to.

To find out more please visit the Carers Trust Website

Caring for someone can be rewarding but also challenging, and it's important that you as a carer receive appropriate support.

There are lots of sources of information for carers and it can be difficult to know where to go for support. We have compiled a directory of useful organisations below to help you get the support you might need as a carer.

 

Carer support information booklet

Carers centres provide a range of services to support you in your caring role, including:

  • Information and advice 
  • Benefits advice
  • Support to access education and employment
  • Holistic therapies
  • Carers emergency card
  • Counselling 
  • Social groups

Carers centres can also help you access a carers assessment, although it's not necessary to have an assessment completed to use the carers centres.

Carers Trust Cheshire and Warrington
Telephone: 0300 102 0008
Email: advice@cheshireandwarringtoncarers.org

Cheshire East Carers Hub
Telephone: 0300 030 0208
Email: enquiries@cheshireeastcarershub.co.uk

Wirral Carers Support (WIRED)
Telephone: 0151 670 0777 or text CARERS to 87007
Email: cws@wired.me.uk

Warrington Carers Centre (WIRED)
Telephone: 01925 633 492
Email: warrington.carers@wired.me.uk

Halton Carers Centre
Telephone: 01928 580 182
Email: help@haltoncarers.co.uk

Liverpool Carers Centre (Local Solutions)
Telephone: 0151 709 0990

Sefton Carers Centre
Telephone: 0151 288 6060
Email: help@carers.sefton.gov.uk

Knowsley Carers Centre
Telephone: 0151 549 1412
Email: enquiries@knowsleycarers.co.uk

St Helens Carers Centre
Telephone: 01744 675 615
Email: info@sthelenscarers.org.uk

Carers Direct
Telephone: 0300 123 1053

Carers UK
Telephone: 0800 808 7777

Cheshire East
Telephone: 0300 123 5500

Cheshire West and Chester
Telephone: 0300 123 7034

Wirral

Halton
Adults social services telephone: 0151 907 8306
Children's social services telephone: 0151 907 8305

Liverpool
Telephone: 0151 233 3800

Knowsley
Telephone: 0151 443 2600

Sefton
Telephone: 0151 928 5908

St Helens
Telephone: 01744 676 600

North Wales
Telephone for Flintshire: 01352 752525
Telephone for Denbighshire: 01745 331181
Telephone for Wrexham: 01978 423114
Email: enquiries@newcis.org.uk

Warrington
Telephone: 01925 443 322

National helpline and to find your local branch
Telephone: 03444 111 444

Wirral
Telephone: 0808 2787 848

Cheshire West
Telephone: 0808 2787 806

Cheshire East
Telephone: 0800 1448 848

Macclesfield
Telephone: 01625 432 847

Liverpool
Telephone: 0344 848 7700

Knowsley
Telephone: 0300 330 9008

Sefton
Telephone: 0344 493 0012

Cheshire 
Telephone: 0300 323 0006

Wirral
Telephone: 0151 230 8957

Warrington
Telephone: 01925 644 202

Halton
Telephone: 0300 777 6543

Liverpool
Telephone: 0300 777 7007

Knowsley
Telephone: 0151 449 3954

Sefton
Telephone: 0800 206 1304

St Helens
Telephone: 0300 111 0007

For further support and information if you care for someone who is currently admitted to hospital, please download the Carers Passport. The Carers Passport will give you additional support to care for your relative, partner or friend, and will enable you access to a variety of concessions. The passport can also:

  • Aid identification and support of carers
  • Raise awareness of caring
  • Provide a clear offer of support
  • Provide recognition of how important carers are in the patient's life
  • Provide information to managers or key professionals
  • Help in local discussions and support
Download the Carers Passport