Information alert

Did you know our Patient Advice and Liaison Service (PALS) is an accessible, confidential, free service that supports people by listening to their views and concerns? 

To provide feedback on any of our services please contact call 0800 195 4462 (9.00am-5.00pm, Monday-Friday)

Make a complaint

If you wish to make a formal complaint regarding a CWP service, please contact our Complaints team between the hours of 9am to 5pm on 01244 393163 or 01244 393145 or email them at cwp.complaints@nhs.net.

You can also write to the team using the address below.

Complaints and Incidents Team
FREEPOST RRBA UEGB AZJA
Cheshire and Wirral Partnership NHS Foundation Trust
Redesmere
Countess of Chester Health Park
Liverpool Road
Chester
CH2 1BQ