Accessing adult mental health services in Wirral

The guiding principles of the services are based on the latest Recovery focussed practice, which – put simply – means supporting you to be the very best that you can and want to be. Recovery is about supporting you and your carers to live a better life. Our health professionals will work in partnership with you and, if you choose, your carers, to make your recovery a reality.

CWP operates a ‘Stepped Approach to Recovery’, this means you will receive the right care and support to suit you, at whatever point you are within your recovery.

The service is organised into three steps:

  • Step 1 - Access
  • Step 2 - Recovery 
  • Step 3 - Review

Step 1 - Access 

The Access Service provides a single point of access to adult mental health services provided by CWP. Your GP will have referred you if you have suffered a decline in your mental health and well-being. A team will work with you to identify the causes and support you to get back on the road to recovery.

The service includes a range of professionals, with a variety of expertise, to offer you the very best opportunity to a speedy recovery. On receipt of referral, the team will carefully assess your health and decide where and how CWP can best support you. This could mean you:

  • move back to your GP, with a recommendation for the primary care approach that would best support your recovery for example counselling or Cognitive Behavioural Therapy (CBT) which is a “talking treatment” to help you understand and cope with your problems.
  • remain with the access service for further assessment or brief interventions to help you on the road to recovery.
  • move to the recovery team or the review team.

Step 2 - Recovery 

You will be allocated to a care co-ordinator. This is a mental health professional from within the team, who will be your main contact and have a clear overview of all aspects of your care and support.

You will see your care co-ordinator as much as you need to dependent on what you both decide.

This meeting will may take place in a clinical setting, or at home, whichever is seen as beneficial to your recovery.

The emphasis is on increasing your independence, by placing you more in a position of control of your own recovery, with the help and guidance of our trained professionals.

You may have regular out-patient appointments with a doctor in addition to your meetings with your care co-ordinator. If you need to be seen more often than scheduled this can be arranged.

Step 3 - Moving to the Review Team

Appointments with a senior mental health practitioner will be arranged with you. Senior mental health practitioners have a good knowledge of what is on offer to you in your local community to aid your recovery, and they will help you to link into the services most suited to your own goals and aspirations.

If your mental health should take a dip, a senior mental health practitioner will be able to quickly discuss this with one of our experienced doctors and an appointment with the doctor can be arranged if needed.

When you move on in your recovery and your health and well-being improves further, it will be time to discharge you from CWP services back to the care of your GP and back to getting on with your life.

People who access our services are welcome to talk to the Team Manager if they are experiencing any problems with their care.

 

If you would like this information in another format, please speak to a member of CWP staff or e-mail cwp.info@nhs.net.

June 2020 Version 1.
www.cwp.nhs.uk.