Carers Leaflet - Acquired Brain Injury leaflet

CWP’s Acquired Brain Injury Service (ABI) goal is to work in partnership with patients, staff and other organisations to deliver the highest quality care to people who access our services and their carer’s.

Contact us

• ABI Service,
• Acorn Suite,
• 1829 Building,
• Countess of Chester Health Park,
• Liverpool Road
• Chester CH2 1HJ
• Telephone: 01244 389252 Fax: 01244 389255

The ABI Service offers a confidential service and understands that it is often the needs of the patient’s family or carers that can be overlooked and are often not fully supported. This is why the ABI service makes identifying the needs of the carer an essential part of its assessment.

Carer Legislation

Care Act 2014 ‘All carers, like the people they care for, now have a right to an assessment of their needs, and any carer who appears to have needs for support should be offered an assessment by their local authority (Carers UK, carersuk.org)’.

A carer’s assessment is obtained by contacting your local Department of Adult Social Services (DASS)

Wirral Carer Assessment:

• To apply online: https://www.wirral.gov.uk/health-and-socialcare/adult-social-care/support-carers/carersassessment
  Tel: 0151 514 2222
• Mon - Fri 8:50 - 5:00pm
• Email: wcnt.centraladviceanddutyteam@nhs.net

Cheshire West Carer Assessment:

• https://www.cheshirewestandchester.gov.uk/residents/health-and-social-care/carers
• Email: accesswest@cheshirewestandchester.gov.uk
• Tel: 0300 123 7034

Carer Organisations

• Cheshire and Warrington Carers Trust (Chester and Northwich)
  • • Address: 1st Floor. The Bluecoat, Upper Northgate Street, Chester CH1 4EE & 146 London Road, Northwich, Cheshire CW9 5HH
    • Tel: 0300 102 0008
  • Wired - dedicated carer’s team, assistance with grants, carer’s assessments and counselling service.

• Text CARER to 87007
• Tel: 0151 670 0777
• Email: cws@wired.me.uk
• Address: WIRED, RESOUCE Centre, 5 St John Street, Birkenhead, Wirral, CH41 6HY.

Charitable Organisations & Societies

• • Headway Wirral: Supporting the survivors of brain injury, their families and carers
    • Contact: Phil Barr Tel: 07506 975261
    • Email: headwaywirral@hotmail.co.uk
    • www.headwaywirral.org.uk
  • H.I.P in Cheshire: A charity which aims to help and support head injured survivors, their family and carers.
    • Tel: 01244 650522
    • Email: info@hipincheshire.org.uk
    • www.hipincheshire.org.uk
  • The Brain Charity: National support for all neurological conditions

• • Address: Norton Street, Liverpool, L3 8LR
  • Tel: 0151 298 299
  • Email: info@thebraincharity.org.uk URL: www.thebraincharity.org.uk
• Wirral Stroke Recovery Service
  • Address: 1st Floor, Vale House, Vale Park, New Brighton, Wirral, CH45 1LZ
  • Stroke Association URL: https://www.stroke.org.uk/
  • Tel: 0151 625 6902

Counselling and Advice

• Chester and district Samaritans
  • If something's troubling you, get in touch:
  • Tel: 01244 377999 National Tel: 116 123
  • Email Samaritans: jo@samaritans.org

Visit our branch: Samaritans Chester: 36 Upper Northgate Street Chester CH1 4EF

• Patient Advice and Liaison Service (PALS): Free help, support and advice for service users and carers
  • Tel: 0800 195 4462
  • Email: pals@cwp.nhs.uk Wirral
  • Tel: 0151 363 3948 or 0800 054 2137
  • Email: WirralPals@wired.me.uk

Other

• GP out of hours please call NHS 111.
• Epilepsy Action URL: https://www.epilepsy.org.uk/
• Brain Injury Rehabilitation Trust: URL: https://www.thedtgroup.org/brain-injury
• The Wheelchair Service: You will need to be initially referred by your GP or healthcare professional URL: http://www.wirralct.nhs.uk/wheelchair-service

Financial and Benefit Advice

• Involve Northwest (Wirral), offering a wide range of services to help improve quality of life of local individuals and families.
  • Address: Royal Standard House 334 New Chester Road, Rock Ferry, Wirral CH42 1LE
  • Tel: 0151 644 4500
  • Email: info@involvenorthwest.org.uk
• Citizens Advice Cheshire West; provides free, help with most problems from employment, benefits, housing and debt. Our advice is independent and completely confidential.
  • Tel: 0344 57 66 111
  • Address: Chester Office, the Bluecoat, Upper Northgate Street, Chester, CH1 4EE DWP
• PIP claims. You can make a new Personal Independence Payment (PIP) claim by calling the Department for Work and Pensions (DWP)
  • Telephone: 0800 917 2222
  • Text-phone: 0800 917 7777
  • Mon to Fri, 8am to 6pm
• Carer's Allowance Unit
  • General enquiries Telephone: 0800 731 0297
  • Text-phone: 0800 731 0317
  • Mon to Thurs, 8:30am to 5pm Fri, 8:30am to 4:30pm
• Ask Us Wirral; provides advice on local services, debts, benefits, etc: http://www.askuswirral.org.uk/

How to find us:

Acquired Brain Injury Service Acorn Suite Countess of Chester Health Park Liverpool Road Chester CH2 1HJ Tel: 01244 389252 Fax: 01244 389255

If you would like this information in another format, please speak to a member of CWP staff or e-mail cwp.info@nhs.net. June 2020 Version 1.
www.cwp.nhs.uk.