Urgent help 4.pngIf your mental or emotional state quickly gets worse or deteriorates, this can be called a mental health crisis. In this situation, it is important to get help quickly. Please call 0800 145 6455

CWP’s First Response Service ensures improved access to services for people experiencing mental health crisis and ensuring that the right care is provided by the right person in the right place.

If you have an immediate, life-threatening emergency requiring mental or physical health assistance – you should call 999 or go to your local Accident and Emergency Department

The service is made up of a range of mental health professionals. All calls to the Crisis Line will be triaged and, where appropriate following an assessment, a person may be referred to any of the following services:

  • Liaison Psychiatry
  • Crisis Resolution Home Treatment Teams
  • Criminal Justice Liaison (service provided by Midland Partnership in Cheshire, Mersey Care in Wirral).
  • Crisis Cafes

Where appropriate – our trained call handlers may suggest alternative community support from one of our approved mental health support partners.