Visiting CWP wards and clinics

Update regarding services delivered by Cheshire and Wirral Partnership NHS Foundation Trust (CWP):

In light of COVID-19, CWP is working closely with local, regional and national partners to ensure our services can continue to respond to the needs of the populations we serve:

Further to the latest measures outlined by the government, we have made some changes to our services as follows:

  • People with severe mental ill-health continue to be supported by the Trust’s community mental health teams. Service users are accessing help and support via telephone or video-conference where possible, and receive home visits if required and in line with social distancing and Public Health England guidance; 
  • People requiring inpatient care are being admitted and discharged as usual – we have made changes to visiting arrangements which are detailed here.
  • If you or someone you care for is about to stay in hospital with us please use this checklist to help you pack a small bag. Packing your essential items is important as visiting is very limited at the hospital so additional items may not be able to be brought in. Having these things with you will help to ensure you are prepared and have all you need to be comfortable, and improve your experience whilst in hospital. It is important that items are named to help prevent loss.
  • CWP’s respite centres for people with learning disabilities and their family/carers (Thorn Heys and Crook Lane) are temporarily closed. Alternative support is being provided for families on a case by case basis; 
  • To help ensure we can best protect people within our services, their loved ones and CWP colleagues, we've temporarily suspended all visits to patients on our wards.

We understand that staying in touch with family and friends is important, so please continue to make contact via other means throughout this period. Our top priority remains to deliver safe and effective care and we apologise for any disappointment or inconvenience that this may cause. We appreciate your understanding at this time.

If you have any questions regarding your loved one please contact the ward directly or our Patient Advice and Liaison Service via 0800 195 4462 / cwp.pals@nhs.net.

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