Physiotherapy (Musculoskeletal or MSK)

Introduction to our service

The MSK Physiotherapy Service provides assessment, diagnosis and treatment of adult musculoskeletal conditions at a range of localities across Western Cheshire. MSK Physiotherapy aims to help you improve and manage problems that affect muscles, joints and soft tissues like ligaments and tendons.

All our physiotherapists are registered with the Health and Care Professions Council (HCPC) and are required to comply with the codes of practice and professional conduct guidelines as outlined by the HCPC and our professional body, the Chartered Society of Physiotherapy.

What physiotherapy services are available?

We offer MSK physiotherapy assessments through the Physiotherapy First clinics located in a wide range of GP practices throughout the daytime, and in GP Extended Hours clinics between 18:30 and 21:30.

We provide MSK physiotherapy treatments at our main bases of Ellesmere Port Hospital, Fountains Health, and Tarporley Hospital, as well as at a number of GP practices.

We also provide a community pain clinic, the Active 4 Life healthy back rehabilitation group, and work closely with the clinical experts in our triage service to ensure that those needing specialised care can access it.

We also have specially trained physiotherapists who can inject painful joints and soft tissues where clinically indicated.

Our team is more than 30 members strong and includes advanced musculoskeletal practitioners, clinical specialists, physiotherapists, clinical support staff and administrative support staff.

How do I arrange to see a Physiotherapist?

You can directly access a physiotherapist without seeing your doctor first. We offer a number of daytime Physiotherapy First sessions within GP practices and evening sessions between 18:30 and 21:30 hours in GP Extended Hours. Our aim is to help you manage your MSK condition in a locality near you, but if you do need specialist care from a hospital doctor, we can ensure you are referred to the right service through our close links to the Adult Musculoskeletal Assessment and Management Service (AMAMS).

This service is open to those who are registered with a Western Cheshire GP, and who are over 16 years of age. Children with non-complex MSK conditions can also be seen in this service if their doctor thinks it is appropriate.

What will happen at the first appointment?

Your assessment may be over the telephone, or face to face, depending on what is on your referral and what you have asked for. Your assessment is designed to help your physiotherapist reach a diagnosis and then to decide on a treatment plan with you.

Your physiotherapist will ask you detailed questions about your condition, and how it is affecting you day to day. They will examine you carefully to help diagnose the problem, and this may include testing muscles and soft tissues, or feeling how your joints are moving. They will talk to you about what they find and what your treatment choices may be.

You may need to partially undress to help your physiotherapist complete a proper examination, so you may want to bring a pair of shorts if your problem is in your legs or your back; your physiotherapist will never ask you to remove your underwear. You are welcome to request a chaperone or a male or female therapist; please let us know in advance so we can organise this.

You are welcome to ask your physiotherapist questions during your assessment.

What do I do if I miss an appointment?

You need to ensure you attend your appointments. If you cannot attend a pre-agreed appointment, you will need to give us at least 24 hours’ notice.

If you miss your first appointment, you are automatically discharged back to your GP.

If you miss a follow-up appointment, you have five working days to ring us to make a new appointment. If you fail to attend a subsequent appointment, you will be discharged automatically.

Contact us:

You can contact us on 01244 362998 from 8:30 - 16:30 Monday to Friday.  

Click here for a list of useful links and advice.


How to access this service

Age range



Physical health

Find out more about these conditions

Telephone number

01244 362998

How to find us

Ellesmere Port Hospital

We provide a number of services within this location.

Farndon Surgery

We provide a number of services within this location.

Fountains Building

We provide a number of services within this location.

Lache Health Centre

We provide a number of services within this location.

Neston Clinic

We provide a number of services within this location.


We provide a number of services within this location.

Tarporley Health Centre

We provide a number of services within this location.

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