The Care Quality Commission (CQC) has found improvements in acute mental health wards for adults of working age and psychiatric intensive care units (PICU) within CWP following an inspection in July.

The rating for this service has improved from ‘Inadequate’ to ‘Requires Improvement’ and the overall rating for CWP remains as ‘Good’ and ‘Outstanding’ for Caring.

CQC were satisfied that improvements had been made, however the trust had not fully met the regulations in relation to staffing levels, premises and equipment, and governance.

Whilst the report details areas of improvement it also highlights that patients were positive about staff, finding them available, approachable and respectful.

Gary Flockhart, Director of Nursing, Therapies and Patient Partnerships at Cheshire and Wirral Partnership NHS Foundation Trust, said: “We welcome the CQC’s report which acknowledges the positive improvements made in inpatient care and the feedback from people who access our services.

“We are continuing to work with the CQC on the points raised, including the enhancement of the ward environment on Mulberry ward to support further improvements and enable the best possible care for patients.”

A link to the report is available on the CQC website.

If you are a patient or carer of someone accessing CWP services and wish to speak to someone about a concern, please contact the CWP Patient Advice and Liaison Service on 0800 195 4462 (10am – 3pm) or via cwp.pals@nhs.net